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移动图书馆

作者: 魏群义
介绍:移动图书馆是一个新兴的研究领域。移动图书馆是指通过智能手机、Kindle、IPAD等移动终端设备访问图书馆的资源进行阅读和业务查询的一种服务方式。
主题:移动图书馆 移动图书馆服务
文献总量:2525 期刊文献:2407 学位论文:98 图书:20 本周更新量:2
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Usability study of the mobile library App: an example Chongqing University
Purpose – The purpose of this paper is to determine the usability of the mobile library App of Chongqing University and to provide recommendations for improving the experience of App users. Design/methodology/approach – Usability testing, which comprised pre-test questionnaires, accomplishing tasks, and post-test surveys, was conducted in this study. The effectiveness and efficiency of the App, as well as user satisfaction with it, were measured. Findings – The mobile App was proven effective but the efficiency of the App required improvement. With regard to user satisfaction, the factors “clarity” and “usefulness” received the lowest and highest scores, respectively. The deions of mobile services were unclear and confused users; nonetheless, the services provided by this App were appealing and useful to the users. Based on the measured user experience, this study proposed several recommendations for enhancing the usability of the App. Originality/value – An increasing number of domestic and foreign libraries have begun to use mobile Apps to provide new services to patrons. In the future, smartphones are likely to become crucial to the delivery of information services. Given the extensive use of the Super Star Mobile Library system adopted by Chongqing University Library in China, the usability of such a system must be investigated. Improving the usability of the mobile library App can help enhance user experience.
LHT-05-2015-0047(325KB)
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